The Benefits of Cloud Computing for Your Business

August 7, 2009

Cloud computing allows business organizations to do away with costly fixed assets like company-owned hardware and software. Businesses can now switch to pay-per-use service based models that offer better services to end-consumers with less cost for the company.

Business cloud computing encourages businesses to delegate certain processes to different companies depending on their expertise. This nurtures a dramatic growth in IT systems while ushering reductions in other areas of operations. One company’s need for cloud computing will allow multiple business organizations to use their assets more efficiently as they offer better services to their clients.

Your business can expect 3 major benefits as you explore the capabilities of cloud computing.

1.    Cut cost without sacrificing your quality of service

Instead of bringing in the experts, cloud computing allows you to bring work to the experts. Outsourcing carefully chosen segments of your business processes can reduce your operating costs without having to settle for mediocre output.

Moreover, outsourcing operations to different companies will assure you that work is still being done even if something goes wrong with one part of the process.

2.    Your clients also reap cloud computing benefits
Every time you fail to troubleshoot or have the product fully repaired, clients get turned off. This could result to negative word of mouth that will make it difficult for you to get prospects to listen to what you have to offer.

Cloud computing allows your business to have experts in different fields work for you. At the same time, you can also have these experts address the different problems that your customers may encounter with your product or service. You can set up a hotline that can accommodate all complaints. Then, you can filter the complaints according to problem and distribute them to the experts who can offer the most fitting solution. Customers will be happy with your after-sales service and they’ll surely tell their friends about it.

3.    Micro-manage and macro-manage at the same time
Peter Drucker and his gang of business gurus still debate about the pros and cons of micro-managing and macro-managing businesses.

Micro-management allows you to know what’s going on per department. You are informed of all the details, making it easy for you to spot problems in the production line. Micro-managing allows you to put a number and monitor your staff to make sure the number is made. However, your company could have a lot of departments that could make micro-management very time consuming.

On the other hand, macro-management allows you to keep your eye on the bigger picture. This is helpful when you need to make key decisions that affect the company as a whole. However, you have to rely on your department heads to give you the information you need to make informed decisions.

Cloud computing allows you to do both micro-management and macro-management. Now that processes within your core organization have been reduced, you can invest more of your time making managerial decisions while leaving the nitty-gritty to your roster of experts. In the end, you get to keep all stakeholders satisfied.